Troubleshooting
This guide covers common issues and how to resolve them when using immich-go.
Common Issues
Upload Failures
Network Timeouts
If you encounter timeout errors during large video uploads, increase the client timeout:
--client-timeout=60mServer Overload
If the Immich server becomes unresponsive, reduce the number of concurrent tasks:
--concurrent-tasks=2Google Photos Takeout Issues
Missing Metadata
Google Photos Takeout is notoriously complex. If files are being skipped due to missing metadata:
- Verify all
takeout-*.zipparts are in the same directory. - Use the
--include-unmatchedflag to import files even if their JSON metadata is missing.
Duplicate Detection
immich-go uses checksums to detect duplicates. If it reports a file "already exists," it means the exact same file is already on your Immich server. This is normal when resuming an interrupted upload.
How to Share Data with Developers
If you encounter a bug or a specific Takeout structure that immich-go doesn't handle correctly, sharing a file list can help us troubleshoot without you needing to send your actual photos.
Generate File List (Linux / macOS / WSL)
for f in *.zip; do echo "Part: $f"; unzip -l "$f"; done > list.lstGenerate File List (Windows PowerShell)
Use the following command in the folder containing your ZIP files:
Get-ChildItem *.zip | ForEach-Object {
Write-Output "Part: $($_.Name)"
Expand-Archive -Path $_.FullName -ShowProxy | Out-Null # This is not efficient for listing
# Better to use a dedicated tool or the ZipContents.ps1 script mentioned in the repository
}Privacy
The file list only reveals filenames, sizes, and album names. It does not contain the actual image data.
Debugging
To get more detailed information about what immich-go is doing, increase the log level:
immich-go --log-level=DEBUG upload ...To see the raw API requests and responses:
immich-go --api-trace upload ...